Financial Crime Advisory (a practice of Digital One Agency, ABN 82 307 630 720) respects your privacy. This policy explains what personal information we collect, why, how we protect it, and your rights.
Information we collect
We collect only the information we need to respond to your enquiry and provide our services. This typically includes your name, business name, email address, phone number, and any details you choose to share about your organisation and requirements when you contact us or submit a form. When you visit our website we may also collect standard technical data such as your IP address, browser type and pages visited, through cookies and analytics.
How we use your information
We use personal information to respond to enquiries, scope and deliver engagements, communicate with you, meet our legal and contractual obligations, and improve our website and services. We do not sell your personal information.
Confidentiality
Our work is sensitive by nature. We treat client information as confidential, offer a non-disclosure agreement as standard before you share anything material, and limit access to your information to the specialists working on your engagement.
Disclosure
We may disclose personal information to trusted service providers who help us operate our business (for example, secure hosting or email), where required or authorised by law, or with your consent. Any provider we use is required to protect your information consistent with this policy.
Security
We take reasonable technical and organisational steps to protect personal information from misuse, loss, and unauthorised access, modification or disclosure, and to destroy or de-identify it when it is no longer needed.
Access, correction and complaints
You may request access to the personal information we hold about you, ask us to correct it, or raise a privacy concern, by emailing contact@financialcrimeadvisory.com.au. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
Changes to this policy
We may update this policy from time to time. The current version is always published on this page.